The historical record for user preferences in telecom has been particularly clear. In Andrew Odlyzko's seminal work, The history of communications and its implications for the Internet "There are repeating patterns in the histories of communication technologies, including ordinary mail, the telegraph, the telephone, and the Internet. In particular, the typical story for each service is that quality rises, prices decrease, and usage increases to produce increased total revenues. At the same time, prices become simpler."The historical analogies of this paper suggest that the Internet will evolve in a similar way, towards simplicity. The schemes that aim to provide differentiated service levels and sophisticated pricing schemes are unlikely to be widely adopted."
Un artículo de Clay Shirky publicado en O'Reilly Media