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GNOSS guide for... open government

tipo de documento Wiki article

Published Equipo GNOSS Por Equipo GNOSS

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GNOSS guide for... open government

Administrations have changed the way they interact with people thanks to the conversation environments that the Web offers. Governments are open to the citizens to listen, share and create ideas in a collaborative and continuous exchange context. GNOSS offers tools to promote and further develop this relational change.

The social phenomenon created by Barack Obama on his way as the democratic candidate and subsequent election as President of the United States has focused the policy innovation in the development of strategies in environments that promote social networking on the internet. You don’t understand a President Obama without a campaign with social media; as it doesn’t make sense to talk about citizen participation without open and transparent governments. GNOSS provides a platform for promotion of relations between citizens, politicians and administration staff. This guide about government 2.0 aims to bring closer these concepts and provide an approach to the development of administrative and political conversation on the Web.

This guide on open government is an evolution of the wiki article ‘government 2.0’ launched by GNOSS. The aim is to deal with these concepts and provide an approach to the development of administrative and political conversation on the Net.


The bureaucracy and the multiplicity of speakers make difficult the creation of legal rules in which a large group of citizens and organizations has to express their opinions. Sometimes the launching of a project is a uthopia in view of the difficulty of bringing together the parties involved and get them to work as a team. GNOSS provides document management tools that can bring solutions to these problems.
Example: in the development of a by-law or regulation public parking, a town concil may create a private community in GNOSS, where only the main actors with opinion on the matter would participate. Thus, taxi drivers, neighbours, drivers ... could contribute their ideas to a collaborative document. GNOSS allows you to track and control the history of a document from its origin to its final version. With the input from the users participating in the community, a collaborative regulation would be elaborated. This is far from the tedious task of recovering emails or files sent from different sources to fit the puzzle of a draft document.
A private community in GNOSS orders and follows the evolution of the document from the beginning to the end. It offers transparency, participation and conversation in the same space and with specific goals.
Collective thinking
Local plans, Environment reports, Youth programs... Development strategies for a región are no longer discussed just on a desk. The Net enables to contrast ideas, draw conclusions and outline work plans from collective thinking. GNOSS offers some services to know and process the opinion of citizens in an open and collaborative way.
This is the case of the SWOT tool, which can give you the collective ideas about an actor in a social context. For example, one may consider the role of a town council in the development of new technologies. A working group coordinated by editors can work on a list of strengths, weaknesses, opportunities  and threats. It’s the starting point. From there, you select the people or interest groups that will participate in the development of the SWOT analysis with their votes, comments and even new factors. The results will be represented in complete statistics easy to analyze. Case Study: GNOSS has created a SWOT analysis on ‘La pyme española en internet’ (The Spanish SME on the Internet) where more than 30 professionals are giving their opinions.
Relationships with citizens
One trend related to the development of open governments is the transparency of data and information. A political entity can create a community where it shares resources containing statistical data or documentation that remains on the administration archive department. With this information, citizens can create their own applications and even manage their relationship with the administration.
Example: An open GNOSS community on employment that includes detailed statistical data from a local or a regional environment. This option offers some opportunities to human resource companies. The information contained in it can be useful to create an application for the development of a specialized profile with the specific strengths and expertise for towns and even neighborhoods. Thus, it is able to raise, for example, very specific training activities.
Trend hunting in politics
The concepts for the development of gov 2.0 in local administration that this guide describes are inspired by real examples that you can see on the net. These initiatives are shared in the GNOSS 'Politics 2.0’ community. This space contains reports, studies, links and news with trends in open and inclusive government.



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